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User profile for user: jamesh710
jamesh710 Author
User level: Level 1
4 points

hey I've got an iphone 7 it fell on the ground, works fine until u turn it off and on again??!!

hey I've got an iphone 7 it fell on the ground, the home button doesn't work and some minor screen cracks but the rest is fine works well until i turn it off then it repeatedly shows me the apple logo and after like 5-10 min. goes to the homescreen and it does this every time.... I've tried every possible fix from videos and some helpful answers here but none of them fix the bug or software issue, this all happend after it got dropped btw. Anyone know what i could try or do?

iPhone 7

Posted on Aug 19, 2020 6:20 PM

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User profile for user: Shichimi
Shichimi
User level: Level 4
3,114 points

Posted on Aug 19, 2020 6:25 PM

Do you have a recent iTunes backup? iCloud backup? It looks like your iPhone 7 is a goner, but if you don't already have a backup, you need to make one if at all possible. Once you have your backup in your pocket, you can take a breath and shop for a replacement phone. In my opinion, your least painful replacement route is to get another iPhone 7 with at least as much memory as your old one (preferably the largest, 128GB model), and restore your backup image into that phone.


Good luck.

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User profile for user: Shichimi
Shichimi
User level: Level 4
3,114 points

Aug 19, 2020 6:25 PM in response to jamesh710

Do you have a recent iTunes backup? iCloud backup? It looks like your iPhone 7 is a goner, but if you don't already have a backup, you need to make one if at all possible. Once you have your backup in your pocket, you can take a breath and shop for a replacement phone. In my opinion, your least painful replacement route is to get another iPhone 7 with at least as much memory as your old one (preferably the largest, 128GB model), and restore your backup image into that phone.


Good luck.

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hey I've got an iphone 7 it fell on the ground, works fine until u turn it off and on again??!!

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