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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I just dropped my IPhone on my wooden floor, screen down, and it won’t turn on. It is not cracked. I tried holding the home and “on” button as suggested but nothing happens. The home button feels flat. Any ideas please?
iPhone SE, iOS 15
To force restart an SE you don’t use the Home and power buttons, as the Home button is not a physical button, it is touch sensitive and thus cannot trigger the restart firmware. Instead:
The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.
The phone may still be broken, but try the above first.
To force restart an SE you don’t use the Home and power buttons, as the Home button is not a physical button, it is touch sensitive and thus cannot trigger the restart firmware. Instead:
The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.
The phone may still be broken, but try the above first.
It would appear the fall caused damage. Schedule an appointment at your Apple Store Genius Bar for evaluation and options.
Thank you! Your suggestion worked! I appreciate it.
Dropped phone
