Macbook Air 2019 makes loud fan noise and then shuts off?

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Level 1

8 points

Macbook Air 2019 makes loud fan noise and then shuts off?

Recently, my macbook air has randomly been shutting down. I’ll be using it when randomly the mouse stops working, I hear a loud fan noise, and then it shuts off. It restarts completely fine, but this is the 3rd time it’s happened in the last 36 hours (and 3rd time ever). I saw a previous post about this exact situation, except there were no replies. As a new college student who has just started online classes, i need to be able to rely on my mac for simple tasks, yet even today when joining my class the same incident happened.

MacBook

Posted on Aug 19, 2020 9:18 PM

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Answer 1

John Galt

Level 10

155,768 points

Aug 20, 2020 11:00 AM in response to jerseyboy897

Please determine if the following is applicable: If your Mac restarted because of a problem - Apple Support.

If not, determining the cause can be time-consuming as you correlate the shutdowns to something you installed. If you want additional suggestions please write back.

You might try "Safe Mode" long enough to determine if it shuts down while using your Mac in that mode: Use safe mode to isolate issues with your Mac. It probably will not shut down in Safe Mode but then again it's not convenient to use a Mac in that mode for a prolonged period of time. If it does shut down though, a hardware fault is almost certain to be the cause.

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Answer 2

Sep 9, 2020 12:18 PM in response to jerseyboy897

Hello, I just entered this same problem, have you had any success in finding the cause because I sure haven't. I noticed that support said a mechanical problem has to be the cause. Does that mean they are going to recall these MacBook Airs?

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Macbook Air 2019 makes loud fan noise and then shuts off?

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