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My iPhone won't unlock but will turn on...

My phone will only turn on. The lock screen comes up and when I try to unlock it the phone freezes, shuts off and then turns back on. What can I do?

iPhone 11 Pro Max

Posted on Aug 19, 2020 11:19 PM

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Question marked as Best reply

Posted on Aug 19, 2020 11:26 PM

I would try

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


if it was still an issue then I would hand it in for repair

1 reply

My iPhone won't unlock but will turn on...

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