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Apple access

My access to Apps thru Apple was suspended when bank thought they were fraudulent charges

iPhone XR, iOS 13

Posted on Aug 20, 2020 11:57 AM

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Posted on Aug 20, 2020 12:17 PM

Do you see a message message that says "Your account has been disabled in the App Store and iTunes", there may be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.


Source: If you see a message that says “Your account has been disabled in the App Store and iTunes” – Apple Support


This is pretty common in your scenario.


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Question marked as Best reply

Aug 20, 2020 12:17 PM in response to Pamhamilto

Do you see a message message that says "Your account has been disabled in the App Store and iTunes", there may be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.


Source: If you see a message that says “Your account has been disabled in the App Store and iTunes” – Apple Support


This is pretty common in your scenario.


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