Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Accidental Water Damage

Hello There,


My laptop has accidently has water sprinkled through the charging port and audio hole, and by then the audio doesn't seem working. and it got turned off post the water entered the lap, and got turned ON post 4 hours, facing an hardware issue from the, i couldn't get any sound.

MacBook Air 13″, macOS 10.15

Posted on Aug 20, 2020 2:38 PM

Reply
Question marked as Best reply

Posted on Aug 20, 2020 5:50 PM

Here are your warranty terms:


https://www.apple.com/legal/warranty/products/embedded-mac-warranty-us.html


And, yes, I would suggest arranging for service as soon as possible; water and electronics do not mix and some water may be about to ruin other parts.


PS - sorry, meant to address this to the OP.

2 replies

Accidental Water Damage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.