You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Just got an ipad. Had help setting it up via phone, but now I can't access it. Have tried to retrieve info. Password is saved. Passcode is asked for. What is a passcode. When I enter password or Apple ID device becomes disabled for a while
iPad, iPadOS 13
The Passcode is the 4 or 6 digit code you set up your iPad with. If you have forgotten it, you will now have to completely erase your iPad using your home computer with iTunes. If you have been backing up your iPad you can restore it from backup after you restore it. If you haven't been backing up your iPad, you can get back in, but your data will be gone.
See this link for directions --> If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support
Ps: to avoid this in the future, when you create a new passcode for your iPad, write it down somewhere for easy recall to avoid having to go through this again.
The Passcode is the 4 or 6 digit code you set up your iPad with. If you have forgotten it, you will now have to completely erase your iPad using your home computer with iTunes. If you have been backing up your iPad you can restore it from backup after you restore it. If you haven't been backing up your iPad, you can get back in, but your data will be gone.
See this link for directions --> If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support
Ps: to avoid this in the future, when you create a new passcode for your iPad, write it down somewhere for easy recall to avoid having to go through this again.
As in part described by lobsterghost1, the iPad Passcode is the numeric (or alphanumeric) code that is used to access the device from the device Lock Screen. The passcode independently set on each device. By contrast, your AppleID and associated Password is common to, and used by, all your devices.
If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:
https://support.apple.com/en-gb/HT211078
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
https://support.apple.com/en-us/HT201354
More information about recovery of your AppleID password:
https://support.apple.com/en-us/HT201487
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
where do I find my passcode? I put password in but my ipad becomes disabled. What do I do now
