Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch astronomy face is freezing in place

This is relating to a thread from January 2020. https://discussions.apple.com/thread/251038598


I was wondering if anyone was having similar issues with their Apple Watch astronomy face? I have applied all of the suggested solutions in the aforementioned thread but the problem still persists.


If I am being less dramatic the face does work most of the time. Sometimes, however, it will freeze up and the only way to get it going again is to switch watch faces to the Siri watch face or delete and reinstall the astronomy watch face.


I feel this is not the correct experience considering my watch (Series 5) is brand new. I see that other users have experienced the same problem. Perhaps this will be among the fixed bugs in WatchOS 7?


iPhone 8 Plus is up to date.

Apple Watch Series 5 is up to date.


Looking forward to your assistance.

THANK YOU!!

Apple Watch Series 5, watchOS 6

Posted on Aug 20, 2020 7:40 PM

Reply
2 replies
Sort By: 

Aug 21, 2020 12:41 PM in response to xabster

Hey xabster,


We're sorry to hear the Astronomy Apple Watch face intermittently becomes non-responsive. Taking a look at the other thread, if you've already taken all the troubleshooting steps, we'd recommend reaching out to Apple Support in your region for additional assistance. You can see contact options here: Get Support


Cheers!

Reply

Apple Watch astronomy face is freezing in place

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.