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My AppleTv is connected to iTunes but can’t connect iCloud.

When I enter password, I get a verification code (on my iPad) but I can’t enter it on TV where it says wrong user or password - they ARE correct.




so it’s a dead end road... 🙁


any ideas?


AdvTHANKSance


Chris

Apple TV (2nd gen)

Posted on Aug 21, 2020 1:32 AM

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Question marked as Best reply

Posted on Aug 21, 2020 1:35 AM

This applies to Apple TV (2nd and 3rd generation):

The procedure of entering the password and verification code together in the password field can be confusing. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit.

1 reply
Question marked as Best reply

Aug 21, 2020 1:35 AM in response to cwel68

This applies to Apple TV (2nd and 3rd generation):

The procedure of entering the password and verification code together in the password field can be confusing. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit.

My AppleTv is connected to iTunes but can’t connect iCloud.

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