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Smart HDR doesn’t work

I’ve notice that the smart hdr seems doesn’t work on my iphone 11’pro max I don’t know if this is a software problem. Hope the apple will do something about this. This is the photo i was taken

iPhone 11 Pro Max, iOS 13

Posted on Aug 21, 2020 5:25 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 24, 2020 12:03 PM

Hi Jesseboy18,


Let's disable automatic HDR and compare the difference. Adjust HDR camera settings on iPhone. You can turn that off, take a photo, then turn it back on, and compare the photos.


We look forward to hearing back from you.

7 replies

Aug 22, 2020 5:34 AM in response to Jesseboy18

Hi Jesseboy18,


We you're unable to use smart HDR on your new iPhone. We'd like to ask a few questions to help isolate this further.


  1. What is the iOS version on the device? If you're not sure, you can find that under Settings > General > About.
  2. Are you seeing different quality photos with with different apps that utilize the camera?


Cheers!

Smart HDR doesn’t work

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