You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AirPods Pro won’t stay connected to iphone

My AirPod pro won’t stay connected to Bluetooth. Drops after 20-30 seconds. Anyone else have this issue? How did you fix if?

iPhone 8, iOS 13

Posted on Aug 21, 2020 7:13 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 22, 2020 6:39 AM

Hi KateUye,


We see you are not able to use you AirPods as expected. We have some great information to help them stay connected. If you are using an iOS device with your AirPods we will want to make sure it is updated.


Update your iPhone, iPad, or iPod touch


If you continue to have issues after restarting the device you use them with, we will want to forget the AirPods from the device and reset them.


Reset your AirPods


We want to make sure to follow all the steps in that article before testing again.


Have a great weekend!

1 reply
Question marked as Top-ranking reply

Aug 22, 2020 6:39 AM in response to KateUye

Hi KateUye,


We see you are not able to use you AirPods as expected. We have some great information to help them stay connected. If you are using an iOS device with your AirPods we will want to make sure it is updated.


Update your iPhone, iPad, or iPod touch


If you continue to have issues after restarting the device you use them with, we will want to forget the AirPods from the device and reset them.


Reset your AirPods


We want to make sure to follow all the steps in that article before testing again.


Have a great weekend!

AirPods Pro won’t stay connected to iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.