Apple Watch not counting exercise

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Level 1

11 points

Apple Watch not counting exercise

Hello,

So far today I've taken a 45 minutes walk, 13 minutes walk and a 6 minutes of mind and body workout, but my exercise ring is only at 30 minutes. It was at 24 minutes with both walks in. There seems to be a bit of a disconnect somewhere. I've tried restarting my phone/watch and I've unpaired and repaired my watch with my phone. They're both connected to Wi-Fi currently and cell data when Wi-Fi isn't available. Does anyone have any suggestions on what else I can do to get my exercise ring to equal 50 minutes?

Thanks,

Eti

Posted on Aug 21, 2020 9:07 AM

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Answer 1

jdo_apple

Community Specialist

Aug 22, 2020 8:04 AM in response to EtiYeddie

Hey EtiYeddie,

We understand the Exercise Ring is counting all walks, etc. We will do our best to assist.

The Exercise ring shows how many minutes of brisk activity you've completed so far. To make sure that you earn Exercise credit during walks, allow the arm with your Apple Watch to swing naturally. For more information, click here: Get the most accurate measurements using your Apple Watch

Take care.

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Answer 2

Sheree_P

Community Specialist

Aug 25, 2020 9:46 AM in response to EtiYeddie

Hi EtiYeddie,

In order to advance the Exercise Ring, the workout intensity does need to meet certain criteria. You mentioned that you never had an issue before. Have you noticed any changes? Take a look under "What else affects your heart rate reading" here for some ideas: Get the most accurate measurements using your Apple Watch - Apple Support

Have a great day.

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Answer 3

EtiYeddie Author

Level 1

11 points

Aug 24, 2020 5:03 AM in response to jdo_apple

So when I start tracking my outdoor walk on my Apple Watch it won't count towards my exercise ring all the time? I've never had an issue with this until now.

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Apple Watch not counting exercise

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