Can’t send SMS texts over Metro PCS

Apparently you did not read the entire thread, Ted Kinney posted this in his second post, "thank you for your responses..

after going through every possible option in my phone (via Apple) and speaking to the folks in the metro store. ( who were clueless BTW)

I called metro back and they sent a NETWORK RESET to all 3 of my phones and it finally resolved the issue...

So yes, it was A Metro PCS issue.

what a relief..

THANKS AGAIN!!"

It might be a network problem if it just started. See—>https://downdetector.com/status/metro-pcs/

You have to call them.

TedKinney,

Answers provided here so far are incorrect or not very helpful. Here is the situation and solution regarding iMessaging with iPhones. This explains more than just your problem. I am providing this info with the hope that it helps others who are having problems with iMessaging\text messaging, especially after switching either from Android to iPhone or from iPhone to Android. It helps to understand what's going on either way.

Apple has it's own proprietary instant messaging system called iMessaging. It is an alternative to the industry standard SMS and MMS text messaging service. And it functions on Apple products ONLY. So, it is only good between an iPhone and another iPhone for instance. It will not work correctly (or at all most likely) between an iPhone and an Android phone because the Android phone doesn't have it. More info at this wiki.

https://en.wikipedia.org/wiki/IMessage

If you have an iPhone and are currently using it with your current phone number, if you want to use Apples iMessaging service (rather than standard text messaging) you have to enable iMessaging on the phone which registers the phone with apple's iMessaging service. It will still send MMS and SMS messages to phones that don't have iMessaging (either Android or iPhones that have iMessaging disabled).

If you are changing your phone number from an iPhone another iPhone you may need to re-enable it on the new phone but probably not if you use the same apple icloud on both phones.

If you are switching your phone number from an iPhone to Android phone YOU MUST DISABLE iMessaging on the iPhone before changing your phone number over to the Android phone. Well, it isn't a MUST actually. It is a "should". It's easier if you do that.

However, there are times that someone is switching to a new phone because their old phone is broken and unusable. And their old (broken and unusable) phone is an iPhone and their new phone is an Android phone. It this case you can't disable iMessaging on the (broken and unusable) iPhone before or after you change the number to the new phone because - Well, the old iPhone is broken and unusable. This will cause you problems on your android phone. You will not be able to send or receive text messages from any iPhone that has iMessaging enabled, which is pretty much every out there.

The reason you can't send or receive text messages on your new android phone is because the phone number that the android phone is on is still registered with Apple's iMessaging service. Those people trying to send you a text message are sending the message through apples iMessaging service and since your phone number is still registered with Apple, Apple is trying to relay it to the iMessaging service on your phone... which isn't there, because it's now an Android phone.

Your phone number is now on an Android phone and has no way to disable iMessaging for your phone number. So, you seem to be stuck, right? Congratulations! You're not. Fortunately, Apple provides the following page which will let you deregister your phone number from iMessaging, even after you've switched to an Android phone.

https://selfsolve.apple.com/deregister-imessage/

And here is more on adding or removing numbers on Apple products.

https://support.apple.com/en-us/HT201349#add

Hope this helps someone.

In my mind are I cannot said here my issues is that your Apple doesn’t protect my account my privacy how can anybody call and my just ringing twice but it’s really quickly any incoming call getting trough like I accepted any calls getting trough without touching my phone but the incoming call anyway get through an it’s violation of my privacy

robertm1234_la wrote:

In my mind are I cannot said here my issues is that your Apple doesn’t protect my account my privacy how can anybody call and my just ringing twice but it’s really quickly any incoming call getting trough like I accepted any calls getting trough without touching my phone but the incoming call anyway get through an it’s violation of my privacy

Then go to Settings/Phone and turn on Silence Unknown Callers.

I talked with Technical Support couple days ago my issues is to me very violetion of my privacy like I said I called and someone getting in to my account and the end I was thinking it was fixed it’s not. My problems is the incoming call its just ringing I believe twice it’s so quick I will say less of a second the incoming calls from anyone getting trough without touching my phone other words its get trough automatic I need help and my point is Apple hiring People’s they don’t nothing about Technology I don’t have any clue why they call Apple support on what because this is not my first issue it was other issue finally get fixed but before the I chats with Apple Support many times I called many times and nobody’s can fixed

Receiving a phone call is not an invasion of your privacy. And your phone cannot block a call, it can only send it to voicemail. Once it leaves your carrier’s network it is too late to block it.

And your post as absolutely nothing to do with the subject of this thread about SMS problems. If you have an issue not involving SMS then create a new post rather than threadjacking this thread.

Reading my message very carefully look my message I just sending too your I’m never ever mentioned to block a incoming call this is not my point your answer don’t make any sense I know would I written it’s English it’s not Russia Languages or foreign language I’m never mentioned block a call in my previous message

OMG! I thought I was the only one! I got the iPhone 11 on Friday and I noticed that I couldn’t send sms msgs to anyone with and Android! I called Metropcs they said there was NOTHING wrong with the service and that it must be something wrong with the iPhone itself. She said she has NEVER heard of any issues like this before. Honestly made me feel like I was crazy. I literally tried EVERYTHING! Hard reset Factory reset turning phone on and off and even turning the ability to text on and off. Nothing is working and I am STILL having this issue. I don’t want to get rid of my iPhone. This truly sucks and there is no one helping me out at all. Please let me know if you have success with fixing this issue and I will do the same! Good luck!