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TLUIssue Author

Level 1

4 points

Can’t Connect to Cellular in iPhone 8

My iPhone 8 suddenly shows No Service and under Cellular in settings the screen is completely blank. The phone has no physical damage, I spoke with my carrier who says there is no issue on their end, and another iPhone on the same network is working just fine. I have toggled airplane mode back and forth, updated my iOS, reset my network settings, and swapped out the SIM but nothing changed. My phone has been power cycling randomly for some time but it hadn’t happened for several weeks leading up to the No Service issue. Any ideas of what I can try next? I’m hoping I won’t have to wipe my phone or pay an exorbitant amount for a repair.

iPhone 8, iOS 13

Posted on Aug 22, 2020 8:38 AM

Top-ranking reply

Lawrence Finch

Level 10

212,138 points

Posted on Aug 22, 2020 8:45 AM

That sounds like a hardware problem, but try restoring to factory settings as a troubleshooting step—>Restore your iPhone, iPad, or iPod to factory settings - Apple Support. If the problem is still present use the Contact Support link at the top of this page to discuss repair options.

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Can’t Connect to Cellular in iPhone 8

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