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Mikeshu2001 Author

Level 1

4 points

Invalid paid subscription

Hello!

My girlfriend's child installed this app without my knowledge, and he told me that he didn't know anything about a paid subscription. In fact, I think he tried to cancel it, but didn't figure out how.

This was a mistake, I didn't give permission for this payment and only found out about it now! The transaction only took place this morning, less than half a day has passed (the traditional deadline for refunds from the App Store is 90 days, as far as I know). I didn't use this program, it's not some trick.

Please help me get a refund and cancel my subscription. The dollar exchange rate against the Belarusian ruble is now very high, and I can live for two weeks in Minsk on this amount.

iPhone SE, iOS 13

Posted on Aug 22, 2020 12:35 PM

Top-ranking reply

junsungE

Level 5

4,694 points

Posted on Aug 22, 2020 9:01 PM

Hello Mikeshu2001,

please reference Request a refund for apps or content that you bought from Apple!

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Invalid paid subscription

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