Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Frozen Update Issue Help

I installed and downloaded the update for my iPad but at the end it stopped and froze it has been the same white screen With the black Apple logo for 6 hours and 15 minutes

iPad Pro, iPadOS 13

Posted on Aug 23, 2020 3:17 PM

Reply
Question marked as Best reply

Posted on Aug 23, 2020 4:04 PM

If your iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

4 replies

Frozen Update Issue Help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.