Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Random Charge

This last week I have been charged over $40 randomly. I haven't purchased anything and I'm not aware of any subscriptions. Is there a way to find out where these charges are coming from and refund them?


iPhone X, iOS 13

Posted on Aug 24, 2020 10:25 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 24, 2020 10:27 AM

See the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support


If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support

1 reply
Question marked as Top-ranking reply

Aug 24, 2020 10:27 AM in response to ASmith2020

See the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support


If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support

Random Charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.