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I am in Brazil and my US 2019 MacBook Pro will not charge the battery when is use or use power from the wall charger when in use. Sometimes it will randomly or slightly charge the laptop when it is not in use and closed. I am using an adapter for the Brazilian plugs. I've switched out the USB-C cable but it's still doing this. Diagnostics says the battery is normal. Any help would be greatly appreciated.
MacBook Pro 13″, macOS 10.13
Hi,
Resetting SMC could solve your issue.
https://support.apple.com/en-us/HT201295
If it doesn't help, you should contact Apple support to tell them the circumstance you face with now.
https://support.apple.com/pt-br
Hi,
Resetting SMC could solve your issue.
https://support.apple.com/en-us/HT201295
If it doesn't help, you should contact Apple support to tell them the circumstance you face with now.
https://support.apple.com/pt-br
macbook will not charge when in use
