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Forgotten Passcode

How can i restart my iPad as i forgot my Passcode?

it seems on-off button is not responding, unable to connect with iTunes as well.

dont know what to do?

iPad 2 3G

Posted on Aug 24, 2020 11:21 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 25, 2020 2:29 AM

If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

https://support.apple.com/en-gb/HT211078


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

2 replies
Question marked as Top-ranking reply

Aug 25, 2020 2:29 AM in response to NaeemUF

If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

https://support.apple.com/en-gb/HT211078


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

Aug 24, 2020 11:28 PM in response to NaeemUF

Hi NaeemUF,


It's not possible to unlock it if you forgot your iPad password. You can restore your iPad using iTunes by connecting your iPad, hold the power button and home button together & wait around 1 minute1 for your iPad to enter 'Recovery mode', and follow the steps on iTunes. Please be informed that all your date WILL BE deleted as well, but you can restore your files by clicking 'Restore from iCloud' during setup. (Depending on the last time you backup your data)


Once it's finished restore, your iPad will go through the setup phase because your iPad will be as good as new, Also that your Apple ID is still signed in on your iPad. You will be required to enter your Apple ID & password during setup.

Forgotten Passcode

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