My Mac freezes all the time so I decided to run apple diagnostic for detecting any hardware problem but whenever I tried running it I was always able to see a grey globe with a triangle exclamation mark along with a message "apple.com/support -510D" . Please help me in solving this problem
MacBook Pro 15″, macOS 11.0
Try an SMC reset and a PRAM reset (for older Macs 2017 and earlier hold the PRAM reset for at least three chimes or a full minute so it actives several times).
Try connecting the Mac directly to the router using an Ethernet Cable for a faster and more reliable connection and to avoid any WiFi issues. I'm not sure what the "-5101D" error is as I've never seen it before.
If your Mac can boot, then run EtreCheck and post the report here using the "Additional Text" icon which looks like a piece of paper.
Run Disk Utility First Aid. Even if First Aid shows everything as "Ok" click on the "Details" to see if there are any unfixed errors. If there are unfixed errors, then you will need to backup or clone the drive and erase the original drive before reinstalling or restoring from the backup/clone.
Try an SMC reset and a PRAM reset (for older Macs 2017 and earlier hold the PRAM reset for at least three chimes or a full minute so it actives several times).
Try connecting the Mac directly to the router using an Ethernet Cable for a faster and more reliable connection and to avoid any WiFi issues. I'm not sure what the "-5101D" error is as I've never seen it before.
If your Mac can boot, then run EtreCheck and post the report here using the "Additional Text" icon which looks like a piece of paper.
Run Disk Utility First Aid. Even if First Aid shows everything as "Ok" click on the "Details" to see if there are any unfixed errors. If there are unfixed errors, then you will need to backup or clone the drive and erase the original drive before reinstalling or restoring from the backup/clone.
What is the exact model of your Mac? You can get this information by clicking on the Apple menu and selecting "About this Mac" or by entering your serial number here:
https://checkcoverage.apple.com/
Run DriveDx and post the report here using the "Additional Text" icon which looks like a piece of paper.
I had Big Sur beta but today I formatted my drive and reinstalled it back to mavericks hoping that it would solve my problem. I used my Mac for around half an hour and it started to freeze again even when I have no data or application on it.
Can someone please tell me what the problem is and how to resolve it.
What’s your OSX Version?
Unable to run apple diagnostic
