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eSIM Query - No option to "Add Cellular/Mobile Plan"

I need to use an eSIM. But in the Mobile Data Options/Cellular Options, there is no option as "Add Cellular/Mobile Plan"


How do I scan the eSIM QR code? Will it work from the default camera application?

iPhone XR, iOS 14

Posted on Aug 25, 2020 4:03 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 25, 2020 4:41 AM

Set up your cellular plan with eSIM

On iPhone XS, iPhone XS Max, iPhone XR, and later, you can use a physical nano-SIM for a cellular plan and an eSIM for one or more other cellular plans. If you don't have a nano-SIM and your carrier supports it, an eSIM can serve as your only cellular plan. The eSIM provided by your carrier is stored digitally in your iPhone.


To activate your second cellular plan, you can scan the QR code your carrier gave you, use your carrier's iPhone app, install an assigned plan, or you can enter the information manually:


Scan a QR code

  1. Open the Camera app and scan your QR code.
  2. When the Cellular Plan Detected notification appears, tap it.
  3. Tap Continue, at the bottom of the screen.
  4. Tap Add Cellular Plan.

If you're asked to enter a confirmation code to activate the eSIM, enter the number that your carrier provided.


Use a carrier app

  1. Go to the App Store and download your carrier's app.
  2. Use the app to purchase a cellular plan.


Install an assigned cellular plan

With iOS 13, some carriers can assign a cellular plan for you to install. Contact your carrier for more information.

If a plan was assigned to you, follow these steps: 

  1. When a notification appears that says Carrier Cellular Plan Ready to Be Installed, tap it.
  2. In the Settings app, tap Carrier Cellular Plan Ready to Be Installed.
  3. Tap Continue, at the bottom of the screen.


Enter the information manually

If necessary, you can manually enter your plan information. To enter your plan information manually, follow these steps:

  1. Go to Settings.
  2. Tap either Cellular or Mobile Data.
  3. Tap Add Cellular Plan.
  4. Tap Enter Details Manually, at the bottom of your iPhone screen.


You can store more than one eSIM in your iPhone, but you can use only one at a time. To switch eSIMs, tap Settings, tap either Cellular or Mobile Data, and then tap the plan you want to use. Then tap Turn On This Line.

The next sections give you more information about the remaining setup screens on your iPhone.



Similar questions

1 reply
Question marked as Top-ranking reply

Aug 25, 2020 4:41 AM in response to steveESIM

Set up your cellular plan with eSIM

On iPhone XS, iPhone XS Max, iPhone XR, and later, you can use a physical nano-SIM for a cellular plan and an eSIM for one or more other cellular plans. If you don't have a nano-SIM and your carrier supports it, an eSIM can serve as your only cellular plan. The eSIM provided by your carrier is stored digitally in your iPhone.


To activate your second cellular plan, you can scan the QR code your carrier gave you, use your carrier's iPhone app, install an assigned plan, or you can enter the information manually:


Scan a QR code

  1. Open the Camera app and scan your QR code.
  2. When the Cellular Plan Detected notification appears, tap it.
  3. Tap Continue, at the bottom of the screen.
  4. Tap Add Cellular Plan.

If you're asked to enter a confirmation code to activate the eSIM, enter the number that your carrier provided.


Use a carrier app

  1. Go to the App Store and download your carrier's app.
  2. Use the app to purchase a cellular plan.


Install an assigned cellular plan

With iOS 13, some carriers can assign a cellular plan for you to install. Contact your carrier for more information.

If a plan was assigned to you, follow these steps: 

  1. When a notification appears that says Carrier Cellular Plan Ready to Be Installed, tap it.
  2. In the Settings app, tap Carrier Cellular Plan Ready to Be Installed.
  3. Tap Continue, at the bottom of the screen.


Enter the information manually

If necessary, you can manually enter your plan information. To enter your plan information manually, follow these steps:

  1. Go to Settings.
  2. Tap either Cellular or Mobile Data.
  3. Tap Add Cellular Plan.
  4. Tap Enter Details Manually, at the bottom of your iPhone screen.


You can store more than one eSIM in your iPhone, but you can use only one at a time. To switch eSIMs, tap Settings, tap either Cellular or Mobile Data, and then tap the plan you want to use. Then tap Turn On This Line.

The next sections give you more information about the remaining setup screens on your iPhone.



eSIM Query - No option to "Add Cellular/Mobile Plan"

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