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Forgot icloud account and unable to access ipad

I did hard reset on my functional ipad. It turns out that i have forgotten my icloud details required for Activation lock necessary for ipad access after hard reset. I can't even reset it's password. Please help me access my ipad.

iPad Air Wi-Fi

Posted on Aug 25, 2020 4:59 AM

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Question marked as Top-ranking reply

Posted on Aug 25, 2020 5:05 AM

Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

https://support.apple.com/en-us/HT201365

https://support.apple.com/en-gb/HT201441


If you are the owner of the AppleID that previously activated the device - and you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to any one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com


1 reply
Question marked as Top-ranking reply

Aug 25, 2020 5:05 AM in response to iamayron1

Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

https://support.apple.com/en-us/HT201365

https://support.apple.com/en-gb/HT201441


If you are the owner of the AppleID that previously activated the device - and you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to any one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com


Forgot icloud account and unable to access ipad

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