Quicktime won't play MOV files

Upgraded to Catalina10.15.6. Now I cant play mov files in Quicktime. So what's the option?

Posted on Aug 25, 2020 8:50 AM

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1 reply

Aug 26, 2020 8:11 AM in response to georgesand60

Hi there georgesand60,


Thank you for using Apple Support Communities!


It sounds as though there are .mov files are that not able to be opened in QuickTime. We’d be glad to assist in seeking a solution.


Below is a resource that can help:


QuickTime sample files


This resource provides links to sample movie files that can be used to further isolate the issue. We’d advise downloading the sample_iTunes.mov file as a test. Does this .mov file open in QuickTime?


Additionally, this resource below can provide information and steps that can help:


If an audio or video file doesn't play on Mac


Keep us posted,

Cheers!

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Quicktime won't play MOV files

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