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Camera not working

Camera on my 15" MacBook Pro is not working?

MacBook Pro 15″, macOS 10.13

Posted on Aug 25, 2020 8:55 AM

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Posted on Aug 25, 2020 9:00 PM

Try booting into Safe Mode.


Check the Apple System Profiler to see if the camera hardware is seen. Option-click the Apple menu and select the first item. Click on the Camera item on the left pane of the System Profiler to see if the hardware information shows up in the right pane.


If the camera hardware isn't shown in the System Profiler, then you most likely have a hardware failure of some sort (Display or Logic Board) which will need to be repaired by Apple or an Apple Authorized Service Provider.

1 reply
Question marked as Best reply

Aug 25, 2020 9:00 PM in response to CRMac14

Try booting into Safe Mode.


Check the Apple System Profiler to see if the camera hardware is seen. Option-click the Apple menu and select the first item. Click on the Camera item on the left pane of the System Profiler to see if the hardware information shows up in the right pane.


If the camera hardware isn't shown in the System Profiler, then you most likely have a hardware failure of some sort (Display or Logic Board) which will need to be repaired by Apple or an Apple Authorized Service Provider.

Camera not working

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