I have purchased a iphone 11 , 15 days back and till now i have have faced this frozen screen problem twice ... so is my iphone defaulty ?

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I have purchased a iphone 11 , 15 days back and till now i have have faced this frozen screen problem twice ... so is my iphone defaulty ?

iPhone 11, iOS 13

Posted on Aug 25, 2020 11:35 AM

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Answer 1

frazzm737

Level 9

55,410 points

Aug 25, 2020 11:54 AM in response to rashi290

If you bought it from Apple Store, you had 14 days to return for any reason. Now you should make an appointment at the nearest Apple Store for an evaluation and explanation of your options.

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I have purchased a iphone 11 , 15 days back and till now i have have faced this frozen screen problem twice ... so is my iphone defaulty ?

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