I am unable to air print to my Brother HL-L2380DW can anyone help

Can anyone help me? I am trying to print from my phone and it says I am not connected to an air printer

iPhone 8 Plus, iOS 13

Posted on Aug 25, 2020 5:47 PM

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Question marked as Top-ranking reply

Posted on Aug 26, 2020 2:10 PM

Hi,


The HL-L2380DW is an AirPrint printer, so it should be possible to print from the iPhone 8 Plus.

About AirPrint - Apple Support


In this case, check the printer setup and the wireless connection to the phone.


An AirPrint guide from Brother can be found here:

https://download.brother.com/welcome/doc100128/cv_hll2340dw_eng_ap_i.pdf


Information from Apple about how to print:

Use AirPrint to print from your iPhone, iPad or iPod touch – Apple Support


4 replies
Question marked as Top-ranking reply

Aug 26, 2020 2:10 PM in response to Momof02

Hi,


The HL-L2380DW is an AirPrint printer, so it should be possible to print from the iPhone 8 Plus.

About AirPrint - Apple Support


In this case, check the printer setup and the wireless connection to the phone.


An AirPrint guide from Brother can be found here:

https://download.brother.com/welcome/doc100128/cv_hll2340dw_eng_ap_i.pdf


Information from Apple about how to print:

Use AirPrint to print from your iPhone, iPad or iPod touch – Apple Support


Aug 26, 2020 5:13 PM in response to Momof02

Why is that? The printer is an AirPrint printer, and in that capacity alone compatible with macOS 10.15 Catalina. Furthermore, according to the Brother web page at https://support.brother.com/g/b/oslist.aspx?c=us_ot&lang=en&prod=hll2380dw_us_as, macOS 10.15 is a supported system.


See the following article for how to add a printer:

Add a printer on Mac - Apple Support


Software from the printer manufacturer may add functions (but do not install anything unless it is needed).

https://support.brother.com/g/b/downloadtop.aspx?c=us_ot&lang=en&prod=hll2380dw_us_as


See also:

Print wirelessly from your Mac to an AirPrint printer - Apple Support

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I am unable to air print to my Brother HL-L2380DW can anyone help

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