HELP with iCloud email address stolen by someone else

I am wondering what to do. Someone overseas used my iCloud.com email address to create an Instagram account that is obviously does not belong to me . I keep getting notifications in my iCloud email address every time they do something on Instagram. I don't know how to fix this.

Posted on Aug 25, 2020 11:52 PM

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5 replies

Sep 22, 2020 12:51 PM in response to Lara-19

Lara-19 wrote:

I am wondering what to do. Someone overseas used my iCloud.com email address to create an Instagram account that is obviously does not belong to me . I keep getting notifications in my iCloud email address every time they do something on Instagram. I don't know how to fix this.


Changing the password won’t hurt, but your Apple ID likely isn’t compromised. They likely used the wrong email address when they signed up on Instagram. That selection can be by accident, and some folks use that maliciously. Instagram then didn’t verify the recipient address. Set up a rule on iCloud mail to trash all arriving messages related to that sender.


Here’s an intro to iCloud rules: https://www.macobserver.com/tips/how-to/manage-icloud-mail-rules-folders/

Sep 22, 2020 12:55 PM in response to Garveydog

Garveydog wrote:

Someone stole my email address and they have been buying things


Check with your credit card provider and/or with with Apple or the purported sellers here, and ensure that the purchases happened. It’s quite common for folks to send out scam purchases, trying to get an angry or confused or panicked or tired or curious recipient to click on a link embedded in the scam mail message, and to sign into the “Apple login portal” that the scammer created and provided, and that login then hands over the Apple ID and credentials, and then the purchases begin.


Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

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HELP with iCloud email address stolen by someone else

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