sound when talking

People are complaining that they can't hear me when we are talking on my iphone 8+ OS 13.6.1 Also it's not so clear/a little fuzzy for me to hear them. This has been going on for a while. No problem hearing my ring when someone calls or listening to a podcast or youtube or something like that. Just when talking with someone.


Is there some sort of damage to my iphone? Is there somewhere [ app ] to adjust the sound?


Is it possible it's the other person's mobile? But it's been more than one person this has occurred.


Thanks.

Posted on Aug 26, 2020 4:18 AM

Reply
1 reply

Aug 27, 2020 1:44 PM in response to tzipora

Hello tzipora,


It sounds like you can't hear or be heard on calls. We will be happy to help.


Let's begin by having a look at this article and see if it helps: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker


To troubleshoot your microphones not working, check out this resource: If the microphones on your iPhone aren't working


Please look it over, and try the steps recommended. Please let us know if further assistance is required.


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

sound when talking

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.