I keep getting charged for sonic hedgehog for 10.99 which I have never subscribed for. The only subscription I have is Hulu for 11.99. I have checked my subscriptions on Apple Pay and it does not show 10.99 subscription
Hello Pkrwdow,
We want to help with this as it sounds like you're being charged for an app you're not subscribing to. Are these the steps you used to look for current subscriptions: See or cancel your subscriptions
If so, and you don't see it there, have you checked your past purchase history to see if the charge is found there: See your purchase history for the App Store or iTunes Store
If you do see the charge there, use the following guide for steps to request a refund: Request a refund for apps or content that you bought from Apple
If you don't see the charge there, are you part of a Family Share group? If so, are you the organizer? If you are, this could be a family purchase. Take a look at the following for more details: Family purchases and payments
We hope this information helps, and appreciate you using Apple Support Communities.
Have a great day!
Hello Pkrwdow,
We want to help with this as it sounds like you're being charged for an app you're not subscribing to. Are these the steps you used to look for current subscriptions: See or cancel your subscriptions
If so, and you don't see it there, have you checked your past purchase history to see if the charge is found there: See your purchase history for the App Store or iTunes Store
If you do see the charge there, use the following guide for steps to request a refund: Request a refund for apps or content that you bought from Apple
If you don't see the charge there, are you part of a Family Share group? If so, are you the organizer? If you are, this could be a family purchase. Take a look at the following for more details: Family purchases and payments
We hope this information helps, and appreciate you using Apple Support Communities.
Have a great day!
I keep getting charged for sonic hedgehog. The only subscription I have is Hulu for 11.99
