You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad portrait view in mail cuts view of email off vs landscape - please sort Apple

Hi,

new iPad Pro, and I’m pretty sure since the software update one day after buying it, they have changed the view in mail and notes. In portrait mode it doesn’t neatly split the screen showing list of emails on left and open email on right. When I switch to landscape it splits it no problem. In portrait mode to see list of emails, the inbox view cuts the open email in half.

ive spoken to Apple support and apparently this is a feature.

Apple it is an awful feature as it looks like the screen has a fault and it’s not resizing. Very un-Apple

see screenshots below

iPad Pro, iPadOS 13

Posted on Aug 26, 2020 1:17 PM

Reply
4 replies

Aug 26, 2020 1:56 PM in response to Danniedd77

Danniedd77 wrote:

Thank you. I have just posted there. Apple support said they would log a complaint too and that if enough people complain hopefully it will get changed. So if I am not alone with this bug bear, please also complain

Why do I need to complain? I have no issue with the way it is set up. IF in portrait, click the email if I want to read it, simple as that, don't like it I'll put in landscape so I can see my email list and read my emails on the right.


Not a big deal. Learn to adapt to things.

iPad portrait view in mail cuts view of email off vs landscape - please sort Apple

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.