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my ipad is not working the message on my ipad is that ipad is disable. connect to itunes. please advisePAD

My ipad has worked for about three months .message on my ipad is that it is disable please connect to itunes

iPad Pro 11-inch Wi-Fi

Posted on Aug 26, 2020 6:22 PM

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Posted on Aug 26, 2020 7:50 PM

This means you will need to erase your iPad using your home computer with iTunes, by following the directions in this link --> If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support



6 replies

Aug 27, 2020 11:06 AM in response to mlj3kids

If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

https://support.apple.com/en-gb/HT211078


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

Aug 31, 2020 11:58 AM in response to LotusPilot

I do not have access to a computer and an Apple store is 200 miles away.

My erase request said is pending and waiting for access to the internet. (It had internet before it got disabled) it will not connect to the internet at all.

Apple Support said, if it doesn’t connect to internet, it will automatically erase the disabled iPad after 24 hours of the request.

More than 24-hours later it still says disabled. So, I removed it completely from my account Thinking it would be free and clear to start over. It is not. Still says iPad is Disabled connect to iTunes. Why can’t Apple help me out. They confirmed it was me and the device was on my iTunes when they connected into my phone Saturday.

I can’t connect it to the internet and I don’t want to go on FB and say, Hey I’m an idiot bum without a computer, could someone help me out!

I am Very dissatisfied with Apple right now! 😡🤬🤯

my ipad is not working the message on my ipad is that ipad is disable. connect to itunes. please advisePAD

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