The requested URL was rejected. Please consult with your administrator.

I want to visit a website - https://www.nykaa.com/

I've cleared my cache, cookies and browsing data. I've also closed programs and started it again. I'm restarted my laptop. I tried to use a different browser (safari and chrome). I used a different device, my iphone, connected to a different internet connection and nothing is working. I saw on another thread to run traceroute on network utility and it shows the following -


MacBook

Posted on Aug 26, 2020 11:59 PM

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3 replies

Aug 28, 2020 9:52 AM in response to asavari209

Greetings asavari209,


Thanks for using the Apple Support Communities! We understand that you are having troubles accessing a website. Let’s take a look and see what we can do. We're happy to help!


Here is a resource on how to use Network Utility on your Mac.


Use Network Utility on Mac


We recommend trying to visit the website again to see if you have troubles still. Also, try removing the "https://" when using "Traceroute."


Have a great day!

Aug 28, 2020 12:25 PM in response to asavari209

Hello again asavari209,


Thank you so much for your prompt reply!


Next, we recommend trying to clear your browsing history and data in Safari.


Clear your browsing history in Safari on Mac


Secondly, let's make sure your device is fully up-to-date on software. If there is an update available, please make sure you backup your device prior to performing any software updates.


Back up your Mac

How to update the software on your Mac


Lastly, we recommend reaching out to Apple if you continue to experience troubles accessing that website with the error.


Get help where you are. Choose a product and we’ll connect you to an expert by phone, chat, email, and more. Get Support.


Take care and thank you for using Apple Support Communities!

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