locked iphone 6
my phone got disabled from entering the wrong password too many times. i have tried restoreing it but keep getting an error code 0xE8000015. how can i factory reset it?
iPhone 5s
User profile for user:
jdo_apple
User level:
Community Specialist
HI sierra2413,
Welcome to Apple Support Communities. We understand that your iPhone is disabled due to an incorrect passcode and you're not able to restore it to factory settings. We'd like to help you with this so you can use your iPhone again.
From what you've described, it seems like this resource would best help you with this issue:
If your computer doesn't recognize your iPhone, iPad, or iPod
Hope that helps!