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User profile for user: dbubbwdbui123
dbubbwdbui123 Author
User level: Level 1
4 points

Mac Keeps Shutting Down

Dear Apple Community.


My MacBook Air, about 3-4 times a day, will have its screen freeze, then let out a big whoosh from its fans, and then shut down and reboot. This problem goes away for a week, then comes back the next, and it is becoming unbearable. How can I fix this? Thanks

MacBook Air 13″, macOS 10.15

Posted on Aug 27, 2020 9:25 AM

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,898 points

Posted on Aug 27, 2020 5:42 PM

  1. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.


Axel F.

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,898 points

Aug 27, 2020 5:42 PM in response to dbubbwdbui123

  1. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.


Axel F.

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Mac Keeps Shutting Down

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