Hi my iPhone will not stay connected to my wifi modem even when I'm in the same room. It just
says not connected when I check it. Or it will connect to my next door neighbors but will not connect to mine unless I go in to settings and choose my own modem and the next time I check it again,it says not connected,in a matter of minutes.
Does anybody have any ideas how to fix this.
Thank you. Jane
iPhone 6, iOS 12
Hello janehrn,
It sounds like you're having some issues staying connected to your router with your iPhone. We will be happy to have a look with you.
When this is connected to your next-door neighbors router, does it work? If so, we may need to make sure that you have the recommended settings for your router.
This article can explain how to your router is set up with those recommended settings: Recommended settings for Wi-Fi routers and access points
Please have a look and let us know if this helps. We are standing by.
Hi,thank you for responding. The directions said to make sure it was upgraded to latest version which I hasn't done because i didn't have enough space. I deleted what I could and finally upgraded,reset my settings under wifi and now it is ok. Staying connected. So thank you very much,issue is resolved. Jane
iPhone 6 wont stay connected to wifi
