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Level 1

4 points

Watch & Phone pairing difficulty

Trying to pair my new 3series watch with my iPhone 6. Even though I have updated my software: iOS 12.4.8, the app tells me I don’t have the latest software to pair?

please help

iPhone 6

Posted on Aug 28, 2020 7:19 AM

Best reply

jpkeller

Level 1

11 points

Posted on Aug 28, 2020 7:51 AM

Do you know what software version the Apple Watch is running? Because if it's a brand new watch (rather than used), it's probably watchOS 6, and if it's running watchOS 6, you need a device running at least iOS 13 to pair.

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Watch & Phone pairing difficulty

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