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Trying to pair new watch - pairing says iPhone not up to date. When I check phone for updating it says iOS is up to date 12.4.4 is current. Why won’t it allow pairing?

Pairing new watch however phone says not updated with latest iOS. When I check phone settings it says. Phone is updated with latest ios12.4.4. Still won’t allow pairing - says phone not updated !!!arghh

iPad Air, iOS 12

Posted on Dec 28, 2019 8:33 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 28, 2019 8:35 AM

Your new Watch is pre-installed with iOS 6.x which requires an iPhone running iOS 13.x, which your iPhone cannot run. You will need to either get a newer phone or return the Watch for a refund.

2 replies

Trying to pair new watch - pairing says iPhone not up to date. When I check phone for updating it says iOS is up to date 12.4.4 is current. Why won’t it allow pairing?

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