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Level 1

4 points

Gift card

My son was gifted two apple gift cards, but when tried to redeem it says it has not been properly activate and to contact iTunes store customer support for assistance.

iPhone 7

Posted on Aug 28, 2020 3:15 PM

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Niel

Level 10

731,813 points

Posted on Aug 28, 2020 3:24 PM

Ask the people at the store the gift cards came from or the iTunes Store staff for assistance. You'll likely need proof of purchase.

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Gift card

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