Apple TV
I got an email advising that with the purchase of my new apple device I can have Apple TV+ free for a year. When I go in to accept the offer it shows 7 days free and then $5.99\month.. how do I access the free year?
iPad mini, iOS 9
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Here’s how to redeem it:
Turn on your new Apple device and sign in with your Apple ID
Open the Apple TV app. Make sure your device is running the latest version of iOS, iPadOS, tvOS, or macOS.
The offer should be presented immediately after launching the app. If not, go to the Apple TV+ channel page, signed in, where you’ll see the offer.
Tap Enjoy 1 Year Free.
Apple TV + Offer
https://support.apple.com/en-us/HT210573
Offer must be claimed within 90 days from when you activated the new device
Your free year of Apple TV+ is included when you buy a new iPhone, iPad, iPod touch, Apple TV, or Mac from Apple or an Apple-authorized reseller. Your new device must also be capable of running the latest iOS, iPadOS, tvOS, or macOS.Offer cannot be combined with other free trials or offers for Apple TV+.
Apple TV + Offer
https://support.apple.com/en-us/HT210573
If you still qualify you can Contact Support so they can assist you