App Store app not working

Hi Jayemaye45,

It sounds like you're having some trouble with connecting to the App Store and we can help.

Are you getting a specific error you can tell us about? Is this happening on Wi-Fi or on your cellular connection?

Try these steps:

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

Let us know if that helps.

Thanks for using the Apple Support Communities.

Hi Jayemaye45,

Make sure you've tried each step including updating iOS and checking the date and time:

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

If the issue continues, contact Apple Support:

Contact Apple Support

Thanks for using the Apple Support Communities.