Apple ID hacked how do I secure my devices and prevent hackers

My "Mom" facetimed me on my phone and when I answered it was a strange man. He hung up and I called my mom back and this time it was my mom but she had never facetimed me the first time. Also, a random number was listed under my mom's contact. How to I protect my devices? I think this stranger hacked my apple ID but how do I change things in a secure manner so he doesn't see changes?

iPhone XR, iOS 13

Posted on Aug 29, 2020 11:25 AM

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Question marked as Top-ranking reply

Posted on Aug 29, 2020 1:50 PM

You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Security and your Apple ID.      


 Apple ID Password Change.     


Note the restrictions in the article.


Apple ID Name Change.        


 What to do after you change your Apple ID or password - Apple Support    I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication          


Two Factor Authentification availability.     


Apple ID - Using app-specific passwords.     


Apple ID - Two Step Verifications FAQ    

2 replies
Question marked as Top-ranking reply

Aug 29, 2020 1:50 PM in response to _QUEEN_100

You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Security and your Apple ID.      


 Apple ID Password Change.     


Note the restrictions in the article.


Apple ID Name Change.        


 What to do after you change your Apple ID or password - Apple Support    I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication          


Two Factor Authentification availability.     


Apple ID - Using app-specific passwords.     


Apple ID - Two Step Verifications FAQ    

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Apple ID hacked how do I secure my devices and prevent hackers

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