I have sold my MacBook 2019 and its still registered with Apple ID

gandchill,

Thank you for letting us know. Before we move forward, we just want to make sure we're completely clear on the situation.

Can you confirm if the current owner is running into an error regarding Activation Lock at this time? If so, please complete the steps outlined under the "If the previous owner isn't with you" part of the below link to turn Activation Lock off on the Mac:

Turn off Activation Lock

Thanks!

Hi gandchill,

It sounds like a device you sold may still be associate with your Apple ID, is that right? We'd be happy to provide some information.

Just to make sure we're on the same page, can you confirm if you used the steps outlined on the following page to see if your Apple ID is still signed in on that MacBook?

Check your Apple ID device list to see where you're signed in

Please note that if you're still signed in with your Apple ID on that device, it might reappear on your account page the next time the device connects to the Internet. To permanently remove a device, please go through the exact steps outlined under the "Permanently remove a device from your account page" part of the above link.

If the current owner of the Mac is seeing a message about Activation Lock, please follow the steps in the second part of the "Turn off Activation Lock before you send your Mac in for service, sell it, or give it away" section in the below link:

About Activation Lock on your Mac

Take care!