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When I want to add my card, it's saying: this iCloud cannot be used for Apple Pay

I really want to use apple pay, but its not working. when i want to add my card, it's saying: this iCloud cannot be used for apple pay. I am the right age, because it should work for people over thirteen, and i am 15. Also, with my younger friend it does work. My apple id is updated and i have the right device and iOS. Anyone out there who can help me?



[Re-Titled by Moderator]


iPhone 11

Posted on Aug 29, 2020 1:15 PM

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Question marked as Top-ranking reply

Posted on Aug 29, 2020 1:17 PM

Did you make sure your Apple ID region was set correctly?


  1. Sometimes if you sign out of your Apple ID and back in it resolves the problem.
  2. Check your Apple ID region to make sure it is correct. If it is correct, you may need to select the same region again. (Change your Apple ID country or region - Apple Support)
  3. Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
  4. A passcode is required to use the Wallet app. 
  5. You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
  6. Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
  7. If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support


If all else fails go here - Apple Pay Customers

2 replies
Question marked as Top-ranking reply

Aug 29, 2020 1:17 PM in response to piekefromamersfoort

Did you make sure your Apple ID region was set correctly?


  1. Sometimes if you sign out of your Apple ID and back in it resolves the problem.
  2. Check your Apple ID region to make sure it is correct. If it is correct, you may need to select the same region again. (Change your Apple ID country or region - Apple Support)
  3. Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
  4. A passcode is required to use the Wallet app. 
  5. You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
  6. Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
  7. If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support


If all else fails go here - Apple Pay Customers

When I want to add my card, it's saying: this iCloud cannot be used for Apple Pay

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