i am trying to use my wife's old iPad which she hasn't used for years and doesn't remember the old ID and Password and we believe it was linked to an old email address which is no longer in use How do I turn off activation lock
iPad Pro 9.7-inch WiFi, Cellular
You use the original purchase receipt and matching personal ID and a discussion directly with the folks at Apple, or you recover Apple ID access, or you recycle the iPad. Activation Lock is a theft deterrent, and it wouldn’t be a deterrent if it were easy to bypass—this iPad is no different from a lost or stolen iPad.
If you forgot your Apple ID password - Apple Support
Recover your Apple ID when you can’t reset your password - Apple Support
You use the original purchase receipt and matching personal ID and a discussion directly with the folks at Apple, or you recover Apple ID access, or you recycle the iPad. Activation Lock is a theft deterrent, and it wouldn’t be a deterrent if it were easy to bypass—this iPad is no different from a lost or stolen iPad.
If you forgot your Apple ID password - Apple Support
Recover your Apple ID when you can’t reset your password - Apple Support
i am trying to use my wife's old iPad which she hasn't used for years and doesn't remember the old ID and Password and we believe it was linked to an old email address which is no longer in use How do I turn off activation lock
