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Refund taken out of my account.

I was billed on a subscription that i thought i already cancelled and I went through the process of getting it refunded. I waited the 48 hours but instead of Apple giving me the money back, they withdrew the refunded amount of my account. The amount of money I expected to get back is the exact same they withdrew. I can't request another refund on the same bill as they see it as refunded. I don't know what to do or if anything can be done. This absolutely ridiculous.


Top photo is the Apple message.

Bottom is of my account transaction.


Posted on Aug 29, 2020 6:13 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 30, 2020 5:57 AM

It takes some time for purchases to show up on your bank statment.


As far as I can tell this is the purchase you did request and revive refund for. based on what you have said.


See:

How long refunds from the App Store or other Apple services take - Apple Support


It can take up to 30 days until you get the money back again. Once you received that you have not payed anything for this subscription renewal.

1 reply
Question marked as Top-ranking reply

Aug 30, 2020 5:57 AM in response to well148

It takes some time for purchases to show up on your bank statment.


As far as I can tell this is the purchase you did request and revive refund for. based on what you have said.


See:

How long refunds from the App Store or other Apple services take - Apple Support


It can take up to 30 days until you get the money back again. Once you received that you have not payed anything for this subscription renewal.

Refund taken out of my account.

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