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+add is gone in Apple Music

Got a new phone can’t add anything to Apple Music +add is gone what do I do ?

iPhone 11, iOS 13

Posted on Aug 29, 2020 8:28 PM

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Question marked as Best reply

Posted on Aug 30, 2020 2:44 PM

Hello Brizane,


We understand you have been unable to add music to Apple Music because the option to add music is missing. We have some steps you can try that may help resolve this.


First make sure you're signed into Apple Music in Settings > iTunes & App Stores. In that same place in Settings, tap on your Apple ID and select View Apple ID > Subscription to make sure you still have an active Apple Music subscription. After that, complete the following steps, testing after each one:


  1. Update your iPhone, iPad, or iPod touch
  2. Restart your iPhone
  3. Sign out of iTunes & App Store, and then sign back in. To sign out, tap on your Apple ID in Settings > iTunes & App Stores. Please note that after signing back in you will have to redownload any music you previously downloaded for offline listening.


Thanks for using Apple Support Communities.


Take care.

2 replies
Question marked as Best reply

Aug 30, 2020 2:44 PM in response to Brizane

Hello Brizane,


We understand you have been unable to add music to Apple Music because the option to add music is missing. We have some steps you can try that may help resolve this.


First make sure you're signed into Apple Music in Settings > iTunes & App Stores. In that same place in Settings, tap on your Apple ID and select View Apple ID > Subscription to make sure you still have an active Apple Music subscription. After that, complete the following steps, testing after each one:


  1. Update your iPhone, iPad, or iPod touch
  2. Restart your iPhone
  3. Sign out of iTunes & App Store, and then sign back in. To sign out, tap on your Apple ID in Settings > iTunes & App Stores. Please note that after signing back in you will have to redownload any music you previously downloaded for offline listening.


Thanks for using Apple Support Communities.


Take care.

+add is gone in Apple Music

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