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ziyanda240 Author

Level 1

4 points

I get this cannot connect to iTunes Store error message every time

iPhone 11, iOS 13

Posted on Aug 30, 2020 4:04 AM

Top-ranking reply

karina184

Community Specialist

Posted on Aug 31, 2020 6:26 AM

Hello ziyanda240,

It looks like when you are trying to access things on your iPhone you receive a prompt that you're not able to connect to the iTunes Store. We can see why you would reach out for help with this. That prompt can be disruptive, as well as stop you from downloading and updating content. We're glad you reached out, let's see what we can do to help.

This resource has some insight on what to do when you see this message:

If you can't connect to the App Store, iTunes Store, or other Apple Services

We hope this helps. Have a good day!

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I get this cannot connect to iTunes Store error message every time

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