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My Iphone x is stuck

Hi my iphone x is stuck at apple logo and charging logo and I can't open it .. I tried to do Itunes steps but not working, I tried everything I know but still not open. Please help me I need to restore my iphone as soon as possible.

iPhone X, iOS 13

Posted on Aug 30, 2020 1:11 PM

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Question marked as Best reply

Posted on Aug 30, 2020 6:06 PM

1) Try and Force Restart your iPhone exactly as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


(3)  If that does not help your phone might need service ➔  Contact Apple for support and service - Apple Support


Axel F.



1 reply
Question marked as Best reply

Aug 30, 2020 6:06 PM in response to hamood99

1) Try and Force Restart your iPhone exactly as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


(3)  If that does not help your phone might need service ➔  Contact Apple for support and service - Apple Support


Axel F.



My Iphone x is stuck

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