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When logging onto a new device I am requested to enter a passcode from a device that is no longer on the iCloud account being used. Why is iCloud asking for verification from the device is no longer associated with the iCloud account?

Posted on Aug 30, 2020 1:21 PM

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Posted on Sep 1, 2020 2:31 PM

You are welcome. If the account has 2 Factor Authentication enabled, is it asking for a verification code? See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   


I don't know of a document that covers what you are trying to do.

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Question marked as Top-ranking reply

Sep 1, 2020 2:31 PM in response to billCourter

You are welcome. If the account has 2 Factor Authentication enabled, is it asking for a verification code? See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   


I don't know of a document that covers what you are trying to do.

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