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iPhone slow to load on WiFi unless I open the command center

I saw that some other people were having this issue, but no resolution was ever found and the thread is several months old.


Basically, my phone works totally fine on data, but whenever I’m on my home’s WiFi, it will randomly lag when loading some things both in Safari and in applications. BUT, if I swipe and open the command center, the lag suddenly disappears and the thing I’m trying to load immediately goes through.


I’ve done countless speed tests on my network and it’s consistently over 100 MBPS, and no other connected device (smart TV, laptop, tablet, etc) has any lag whatsoever. I’m convinced at this point that the problem is with the iOS.


I’ve tried resetting network settings, resetting the router, restoring from a backup, using a different browser.....no luck.

iPhone XS Max

Posted on Aug 30, 2020 6:00 PM

Reply
1 reply

Aug 31, 2020 5:50 AM in response to BlueSkyNoise

copy-pasting what I HOPE is the solution in case someone with the same problem stumbles upon this:


“I was having this exact same issue on my XS Max—browsers and apps randomly stuck “thinking” until I opened the control center. I would see them immediately load in the background and close it again, and then repeat this process an annoying amount of times whenever I tried to use my home wifi. On my data I never had the issue, so I usually just stayed on there, but finally I decided it was ridiculous that I was avoiding the high speed Internet I was paying for on one of my most used devices and called Apple support.


As expected, they were as confused as I was. We went through all the basics: diagnostics, resets, checking speeds and other devices on the network, etc. but nothing helped or revealed any answers. Finally I was connected to an admin, who made some suggestions about my wifi settings. I logged into my router and ended up switching the channels of both my 2.4 and 5 GHz bands to ones with the least amount of congestion, and I also split them (that is, gave them each a unique SSID) so I could connect exclusively to the 5 GHz wifi. I didn’t do it thinking it would help my issue, I just had been meaning to make those changes for awhile to give my internet speeds a little boost.


Ever since I changed those channels and connected exclusively to the 5GHz wifi, I haven’t had any problems! I don’t wanna declare the problem solved quite yet, but it’s been hours and I haven’t had a single moment of lag. Since I made those changes at the same time I can’t say for sure which did the trick unfortunately, but I’m just happy to finally have working wifi on my phone.


TLDR: Try changing your home WiFi’s channels and/or splitting your 2.4 and 5 GHz bands. That’s assuming your problem exists on your home network; if it’s with all wifi, I have no idea, sorry!“

iPhone slow to load on WiFi unless I open the command center

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